Terms & Conditions

vaki

Designed in Europe | Crafted in India | Powered by Moonwire Energy

By accessing or using our website (www.vakiinfinite.com) or placing an order, you agree to the following terms. Please read them carefully.

1. Use of Website

  • This website is owned and operated by VAKI Infinite.
  • By using our services, you agree to comply with these Terms and all applicable laws.
  • Misuse of the website, including for illegal or unauthorized purposes, is strictly prohibited.

2. Product Availability

  • All pieces are released in limited drops and may sell out without prior notice.
  • Product availability is not guaranteed until your order is confirmed.
  • Product colors may vary slightly based on lighting or screen settings.

3. Pricing & Payment

  • Prices are listed in INR (₹) for domestic customers. International pricing may vary based on location and currency conversion.
  • We reserve the right to adjust prices or discontinue products at any time.
  • Payments are processed via secure, encrypted third-party gateways. We do not store any card or personal payment data.

4. Order Confirmation

  • Orders are confirmed only after full payment is received.
  • VAKI Infinite reserves the right to cancel any order due to inventory errors, payment issues, or potential fraud.

Shipping Policy

VAKI

Free Shipping | Designed in Europe | Made in India | Worn Worldwide

We offer free shipping on all domestic and international orders. Every order is handled with care and precision to deliver your VAKI Infinite experience as swiftly as possible.

Order Processing

  • All orders are packed within 24 hours of confirmation (excluding Sundays & public holidays).
  • Orders are typically dispatched within 2–4 business days after packing.

Domestic Shipping (India)

  • Packing Time: Orders are packed within 24 hours of confirmation.
  • Delivery Time:Next working day for Delhi NCR addresses3–5 business days for regions outside NCR
  • Tracking: Shared via SMS & email upon dispatch.
  • Shipping Charges: Free across India — always.

International Shipping

  • Delivery Time: 7–14 business days from dispatch, depending on destination.
  • Tracking: Shared upon dispatch via email.
  • Shipping Charges: Free worldwide.
  • Customs & Duties: Any customs or import duties are payable by the customer at the time of delivery and vary by country.

Notes

  • During peak drops or festivals, there may be minor delays — but we'll keep you updated at every step.
  • If your region is affected by service disruptions, we'll notify you directly.

6. Returns & Exchanges

REFUND:

For Any Damaged Garments, refunds will be issued in the form of a credit note once our quality check has been approved. This will be shared with you via email.

All exchange requests will undergo a quality inspection by our team. Please note that we reserve the right to decline an exchange if:

- The products show signs of wear, are missing tags and any packaging Item.
- The products are damaged.

You will receive an email update once the exchange has been processed.

India:

  • Returns and size exchanges are accepted within 6 days of delivery.
  • Items must be unused, unwashed, and returned with original tags and packaging.
  • Size exchanges are subject to stock availability.

International:

  • We do not accept exchanges for international orders unless the item is defective or incorrect.
  • In such cases, contact support@vakiinfinite.com within 48 hours of delivery with photos and order ID.

7. Cancellation

  • Orders may be cancelled within 6 hours of placement by emailing support@vakiinfinite.com.
  • After this window or once the order has been shipped, cancellations are not accepted.

8. Intellectual Property

  • All designs, graphics, logos, text, and content on this site are the exclusive property of VAKI Infinite.
  • Any reproduction, resale, or misuse of content or garments is strictly prohibited and legally enforceable.

9. Privacy Policy

  • Your data is secure with us.
  • We collect only necessary information for processing your orders and improving user experience.
  • No personal data is ever shared or sold.
  • For full details, refer to our Privacy Policy.

10. Governing Law

  • These terms are governed by the laws of India.
  • Any disputes will be subject to the jurisdiction of the courts of Gurugram, Haryana.

11. Updates to Terms

  • We may update these Terms & Conditions without prior notice.
  • Continued use of our website after changes implies your agreement to the updated terms.

12. Contact Us

For support, feedback, or business inquiries:

support@vakiinfinite.com

@vakiinfinite

0124 – 4980101

For any questions or concerns, please reach out to us at support@vakiinfinite.com. We will try to get back to you asap regarding any of your problems. For business queries ONLY, please reach out pankaj@vcindia.co.in