Frequently Asked Questions
VAKI – ENERGY NEVER DIES
1. What is VAKI Infinite?
VAKI Infinite is an exclusive streetwear label — designed in Europe, crafted in India, and powered by the concept of Moonwire Energy. Every piece is a limited drop rooted in bold design, premium quality, and supernatural expression.
2. Do you ship across India?
Yes. We ship to all major cities and towns in India via trusted delivery partners. Orders are packed within 24 hours of confirmation. Delivery Time Next working day for Delhi NCR addresses and 3–5 business days for regions outside NCR.
3. Do you ship internationally?
Yes, we ship worldwide. International shipping takes around 5–7 business days post dispatch. Customs duties (if any) are payable by the customer at delivery.
4. How do I find my size?
We follow an oversized streetwear fit. A detailed unisex size chart is available on each product page.
Still unsure? Reach out to us at support@vakiinfinite.com or DM us for help.
5. Can I return or exchange my order?
India:
Yes, size exchanges are accepted within 6 days of delivery if the item is unworn and has original tags.
International:
Due to customs and logistics, exchanges are accepted only for defective or wrong items.
6. Are your products sustainable?
Yes. Many of our collections are made from organic cotton and produced in limited batches to reduce waste. Some items are also GOTS certified, where specified.
7. What if an item is sold out?
VAKI drops are limited-edition. Once a piece is sold out, it may never restock. Follow us on Instagram@vakiinfinitefor drop alerts.
8. What payment methods do you accept?
We accept:
- UPI, Credit/Debit Cards, Net Banking (India)
- International Cards & PayPal (Global)
All payments are processed via secure, encrypted gateways.
9. What is "Moonwire Energy"?
It's our core concept — an invisible supernatural energy that runs through each VAKI piece. Moonwire represents connection, disruption, and the infinite thread that binds elevated design to inner power.